This document explains what data bet20 collects, how it is used, who it may be shared with, and what your rights are as a data subject, in compliance with Brazil's General Data Protection Law (LGPD — Law 13.709/2018). Please read it carefully — your privacy is taken seriously here.
Six concrete commitments that guide how your personal data is handled on the platform.
The bet20, operated by the platform https://bet20.life, is the controller of personal data for registered users, as defined by the General Data Protection Law (LGPD — Law 13.709/2018). This means bet20 is responsible for deciding how and why your data is collected and processed.
Bet20 is a Sports Betting and online casino platform dedicated to the Brazilian market. The entire operation is tailored to the Brazilian context — with support in Portuguese, financial processes via Pix, boleto bancário, credit and debit cards, PicPay, Mercado Pago, and wire transfers, plus coverage of national sports competitions such as the Brasileirão Série A, Copa do Brasil, and Libertadores.
For matters related to personal data, privacy, or the exercise of rights under the LGPD, the contact channel is contato@bet20.life. The Data Protection Officer (DPO) is available to handle requests within the legally required timeframes.
The bet20 collects personal data at different points during your journey on the platform. The table below details the data types, when they are collected, and the primary purpose of each category:
| Data Type | When It Is Collected | Primary Purpose |
|---|---|---|
| Identification Data | At registration | Full name, date of birth, CPF, email address, and mobile number. Required for account creation, age verification, and communication with the user. |
| Documents (KYC) | During withdrawal verification | A copy of your government-issued ID (RG or CNH), proof of address, and a selfie. Required by law for fraud prevention, anti-money laundering compliance, and identity verification in accordance with COAF regulations. |
| Financial Data | On deposits and withdrawals | Pix key, bank details for wire transfers, boleto transaction reference. Used exclusively to process and verify financial transactions. Full card details are not stored on bet20's servers. |
| Browsing Data | While using the platform | IP address, device type, operating system, browser, pages visited, and session duration. Used for security, fraud detection, and platform improvement. |
| Betting Data | With each bet placed | Markets wagered, amounts, outcomes, and session history for slots and casino games. Used for bet processing, bonus calculation, and fulfillment of Sports Betting regulatory obligations. |
| Communication Data | When contacting support | Chat history, emails exchanged with support, call recordings (where applicable). Retained for quality assurance, training, and dispute resolution. |
The bet20 does not collect sensitive data categories — such as racial origin, religious beliefs, facial biometric data, or health information — beyond the minimum required for identity verification in KYC documents.
The data collected by the bet20 are used exclusively for the purposes described in this policy. The main ones are:
The bet20 does not use your data for automated decisions that produce significant legal effects without the possibility of human review. If an automated system blocks or restricts your account, you have the right to request a review by a support agent — simply reach out via chat or email.
The LGPD requires that every instance of personal data processing have an explicit legal basis. The bet20 bases its data processing on the following grounds, as set out in Article 7 of Lei 13.709/2018:
The bet20 does not sell personal data. Sharing occurs only with operational partners necessary for the platform to function, and always under contracts that include confidentiality obligations and LGPD compliance requirements:
Any partner that receives data from the bet20 is contractually required to process that data solely for the specific agreed purposes, to maintain adequate security measures, and not to share it with other third parties without bet20's express authorization.
The bet20 uses cookies and similar technologies to ensure the platform works properly and to improve the user experience. The types used are:
You can manage your cookie preferences in your browser settings. Disabling essential cookies may prevent certain features of the bet20. Disabling marketing cookies does not affect access to any platform feature.
The bet20 implements technical and organizational measures to protect your data against unauthorized access, loss, destruction, or improper disclosure:
In the event of a security incident that may affect your data, the bet20 will notify the National Data Protection Authority (ANPD) within the legal deadline and will inform affected users by email within 72 hours of confirming the incident, as required by the LGPD.
The bet20 retains personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable legal retention periods:
Once retention periods have expired, data is securely deleted from the systems of the bet20 or irreversibly anonymized. You may request the early deletion of data that is not subject to a mandatory legal retention period through the DPO contact channel.
The LGPD grants you, as the data subject, the following rights regarding your personal information processed by the bet20. You can exercise any of them by email contato@bet20.life, with identification of the account holder and a description of the request:
The bet20 has a deadline of up to 15 business days to respond to rights exercise requests, as required by the LGPD. In cases of high complexity, this deadline may be extended by an additional 15 business days, with prior notice to the data subject.
The services of the bet20 are intended exclusively for users aged 18 and over. The platform does not knowingly collect data from minors.
Bet20 applies age verification procedures during registration — including CPF verification and, where necessary, photo ID checks — to prevent access by minors. If it is determined that an account was created by a minor or that a minor's data was provided without authorization, the account will be immediately closed, the data will be deleted from our systems, and the incident will be reported to the relevant authorities in accordance with Brazilian law.
Some operational partners of the bet20 — such as game providers Pragmatic Play, PG Soft, Evolution, and Playtech — have server infrastructure in other countries. When user data is processed by these partners, bet20 ensures that international transfers are carried out with the appropriate safeguards required by the LGPD:
The bet20 maintains records of all international data transfers and makes this information available upon request by the data subject through the DPO contact channel.
The bet20 may update this Privacy Policy to reflect changes in Brazilian legislation, operational practices, or in response to new technologies. The procedure for updates is:
This policy was last updated on January 2026. The most recent version is always the one in effect and is available on this page. Previous versions may be requested through the DPO contact channel.
To exercise your rights as a data subject, ask questions about this policy, or report any privacy-related concern, please get in touch through the channel below:
If your request is not handled satisfactorily by the bet20, you may file a complaint directly with the Autoridade Nacional de Proteção de Dados (ANPD), the federal authority responsible for overseeing personal data protection in Brazil, pursuant to Article 55-A of the LGPD.
When you sign up on a betting platform, you provide quite sensitive data — CPF, banking details, identity documents. It's natural to ask: who has access to this data? What is it used for? The bet20 understands this is a legitimate concern, which is why this policy is written in plain language — not buried in a 50-page legal document full of jargon.
The LGPD (Lei Geral de Proteção de Dados), which came into force in Brazil in 2020, was a landmark for Brazilian users of digital services. It establishes that you have rights over your data — not just the "right" to accept a generic privacy policy, but real rights: to know what is collected, to correct errors, to request deletion, and to receive your data in a usable format. The bet20 treats these rights as real obligations, not formalities.
One point worth highlighting: the bet20 does not store full credit or debit card details on its servers. When you make a deposit by card, the transaction is processed by a PCI-DSS certified partner — the industry's most rigorous standard for payment data security. bet20 receives only the transaction confirmation, not the card details themselves. If you've ever had your card cloned, you know exactly why that matters.
About Pix — the primary deposit and withdrawal method at bet20 — the Pix key is retained for identity verification purposes on withdrawals, ensuring that funds are only sent to the account holder. This is a protection measure for you: if someone gains unauthorized access to your account, they won't be able to withdraw to a third-party key. The key is kept in bet20's records for the legal retention period required by Banco Central and COAF regulations, and is not shared with third parties beyond what is necessary to process transactions.
Finally, a note on marketing cookies: by default, the bet20 does not activate tracking cookies for advertising purposes without your explicit consent. If you prefer not to receive promotional emails, simply unsubscribe via the link in any email or through your account settings. Your experience on the platform — betting, casino, withdrawals — is not affected by this choice.
Free registration, SSL 256-bit encryption, LGPD-protected data, 50 free spins delivered to your confirmed email, and a 100% bonus up to R$ 500,00 on your first Pix deposit. Football, casino, crash games — all in Portuguese, with real privacy.